Payal and The Charcoal Team were wonderful to work with when we decided to hire them for our residential building. They spent the time to get to know us and understand our personalities and patient care philosophy. When we wanted something slightly different from what was presented, they quickly came up with great alternatives. They captured not only the design of the space that we wanted to create, but also how we wanted guests to feel – welcomed and cared for from the moment they walk into our door to the moment they leave.
We have had amazing feedback on the beauty of our space down to each one of the details. Each part of our design was creative and solution focused. They took great care in ensuring we understood the process of the design to completion. Our meetings and time spent with them were effective and drove us forward. Payal has great communication skills and listened well.
We loved working with Payal and would highly recommend them for their attention to detail, creativity, knowledge of material and furnishing as well as their clear, timely communication made the whole process enjoyable.